Create Personas online
Achieve empathy with your customers' experience.
Challenge assumptions regarding your customer's needs and expectations.
Develop better ideas and innovate your service.
Identify pain points and expectations to create better customer experiences.
Use Smaply to create, customize and share your buyer personas.
Gain a better understanding of your customer’s
personality, expectations, and needs.
Create your persona with Smaply
Use a flexible template to add relevant details.
Use pictures to support descriptions.
Create high-resolution PDF exports.
Include emotion, importance, storyboards and backstage processes.
Create your individual map by choosing the lanes you need.
Co-create with your team by using the comment mode and read-only maps.
Print and share high-resolution PDF, PowerPoint and Excel files.
Create journey maps to illustrate your persona's experience with the service
Join the group of other customer-centric companies who trust in Smaply
Finally understand your customer!